Michael Lo

AI Product Consultant & Fractional Lead · Ex-PayPal

Turning AI prototypes into launch-ready products for real users and regulators

Founder of Duskglow, an AI journaling companion in live beta. Built solo over six months: product, safety design, encryption, and compliance work for the California, New York and Washington AI companion laws. Developed with AI coding agents under a written approval and review process.

Previously nine years at PayPal. Product Manager for the internal onboarding tool, built from scratch with a team of four; IT and support load down 30% over five years. Senior Manager for the global onboarding program across HR, IT, security and workplace teams: support tickets down 50%+, manual tasks down 25%.

Engagements

  • 0-to-1 AI product builds: product definition, architecture, delivery
  • AI launch readiness: crisis handling, guardrails, adversarial testing
  • AI regulation translated into product requirements
  • AI coding-agent workflows with approval and review controls
  • Model selection and LLM cost management
  • AI automation for internal operations: support, onboarding, HR

Available for fractional and advisory work.

Case Studies

The Product

Duskglow

Nightly Gratitude Journaling with Luna

A mobile-first PWA for nightly gratitude journaling, powered by an AI companion named Luna. Built solo from architecture to deployment: React, Supabase, Gemini 3.5 Flash-Lite, and a multi-layer safety pipeline.

Duskglow home screen showing streak tracking and a prompt to begin tonight's reflectionA conversation with Luna guiding a nightly gratitude journal entry

Start Here

Journal

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